Pilgrim Software

Pilgrim Software is a world-leading provider of Enterprise Risk, Compliance and Quality Management solutions for highly regulated industries. Pilgrim has pioneered effective, integrated software solutions for the Life Sciences and manufacturing industries. More than 300 customers globally, and more than 750,000 end users, work with Pilgrim every day to meet the diverse challenges of the world’s highly competitive marketplace. Pilgrim’s fully web-based solutions, built on industry best practices, help those businesses centrally manage domestic and international operations to reduce risk, ensure product safety and compliance, reduce manufacturing costs and improve customer satisfaction.

Pilgrim’s SmartSolve® Integrated Compliance & Quality Platform provides an enterprise-wide solution for managing corrective and preventive actions, complaint handling, internal and external assessments, document control, SOP enforcement, engineering collaboration, change management, employee certification and training, equipment/calibration, supplier quality management, advanced quality planning and risk management. This powerful solution enables businesses to manage risk, compliance and quality across the entire business, helping meet regulatory requirements, increase efficiency and reduce costs.

Pilgrim’s SmartSolve Integration Framework provides a comprehensive set of pre-integrated tools and utilities that easily integrate with cornerstone applications, including ERP, MES, CRM, and PLM systems, helping organizations re-use and make available critical information and leverage existing IT investments in their various applications.

Software’s leading-edge business automation solutions are supported continuously through enterprise-level consulting and technical services. Pilgrim steers its customers through Strategic Value Assessments, with business process consulting and discovery studies; Project/Program Management including lifecycle management; Solution Configuration consulting; Technical Infrastructure support including solution installation and technical configuration, as well as performance benchmarking; Data Management for migration and integration processes; and Deployment Services including validation planning, training, go-live support and ongoing technical support to ensure that a given system is operating as designed within a business’ unique environment.

Share