KBZ Communications, Inc.

KBZ Communications, Inc. is a leading distributor in the telepresence and video communications industry, widely recognized for its technical expertise and commitment to excellence in partner support. KBZ is a Cisco Authorized Distributor, and the only Cisco Specialty TelePresence Distributor with access to the GSA Schedule containing Cisco products. KBZ simplifies business for its partners by providing award-winning sales, marketing, and value-added offerings like ZCare Technical Support, ZPro Installation and Advanced Services and GE Capital and Castle Pines financing. KBZ supports partners serving the federal market through a dedicated National Federal Team.   

ZCare Technical Support is a comprehensive service program for Cisco TelePresence equipment sold through KBZ partners. With ZCare, you get 24/7 access to KBZ’s highly-skilled technical support team, system renewal quotes and reports, and advanced replacement equipment delivery.  ZCare expert remote diagnostic support protects your technology investment by quickly resolving unexpected problems, and safeguards your Cisco TelePresence equipment to deliver flawless performance. 

KBZ’s ZPro Installation and Advanced Services ensure the best possible start with Cisco TelePresence systems. ZPro’s TS/SCI cleared services include on-site and remote installation comprehensive system testing, project planning and coordination, and comprehensive user training. Services are provided by KBZ Installation Engineers who possess extensive training in telepresence, video and networking technologies, which promote more secure equipment operation, and a quicker return on investment.

KBZ Core Services

• Authorized Distribution of the Cisco product line, Cisco TelePresence expertise
• Dedicated U.S. Federal Channel Team with extensive training, providing Cisco GSA contract & Teaming Agreement guidance
• Expert Sales Engineer, Inside Sales, and Order Processing teams – regionally positioned
• Pre-and post- sales support, telepresence solution design and integration help
• Cisco DMS solution provider
• Extensive telepresence demo facilities offering access to endpoints, infrastructure, Movi and Immersive suites. Partners can federate equipment back to KBZ infrastructure
• 24/7 Cisco TelePresence service through ZCare Technical Support program
• TS/SCI cleared ZPro Installation & Advanced Services, telepresence specialized
• Marketing – partner event/campaign consultation, sales incentives and rewards programs
• Communications –specialized portals, tools, and partner communication vehicles
• Financing options through Cisco Capital, GE Commercial Distribution Finance, Castle Pines Capital
• AFCEA, IMCCA, and InfoComm affiliate  

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